24 Hour Emergency Service

365 days a year, fast, reliable access to First Assist customer support and tradesmen.

We help in all these emergencies

An uncontrollable leak from a burst pipe or water tank.
Blocked drains not caused by tenant misuse.
Suddenly having no usable toilet in the property.
Losing power supply to the whole of your home.
Broken windows and door locks not caused by the tenant.

Trained phone operators will assess and take caller through basic safety measures. Once a full assessment of the situation has been made a First Assist tradesman will be despatched.

Basic repairs will be carried out making property safe, secure and habitable.

A full report of work carried out is sent to landlord including photos along with a no obligation quote for any residual work that is needed.

What we promise to deliver

We always aim to get a qualified tradesman to your tenant within 3 hours to make an emergency repair and limit further damage to your property.

There are no excess payments or hidden exclusions.

24 hour helpline page

“Being full time working parents we have found the service has taken the stress out of renting our property as well as reducing our costs significantly.”

Ann E. Solihull

69.99 price bubble

Or call FREE

020 8389 1425